ihAg (Ipswich Housing Action Group)

More than just a homeless charity

Between April 2022 and March 2023, ihAg supported 3,182 local people facing the realities of having no safe space to call home - thats a 88% increase on the previous year.

We offered a confidential space and listening ear to uncover the personal circumstances that lead each person to homelessness.

We provided showers and hot food and drink to those who called doorways, graveyards, and park benches home for the night, and gave them clean clothes and an address to collect their post from.

We provided advice and support with money management skills, to help people get back on their feet.

We supported people to apply to the Local Authority for emergency and temporary accommodation.

We worked with health, addiction, and other support agencies to make sure their basic human needs were met.

We gave advice and guidance to everyone who came to our door for help. Together with them, we have changed lives.

"Everything just got on top of me, and I was worried I'd lose my home. Asking for help was hard, but I'm glad I did.”

Find out how ihAg helped ‘N’ after Covid-19 impacted her income ...

We believe every person should have access to a safe home to call their own, and should receive the right support for them, at the right time, to enable them to maintain their home and achieve a level of independency that is right for them.

Hear more from Jools Ramsey-Palmer, ihAg’s Chief Executive Officer.

“Being alone in my room for weeks on end was just awful - the boredom packs really helped, and it was great to get back and see your staff at the weekends when it was safe .”

Find out how ihAg helped ‘B’ after he struggled during lockdown.

Good money management is a skill that everyone needs during a cost of living crisis.

Our advisors can support you with day to day money skills, helping you to budget well and balance the demands of food, rent, and heating

We know that no-one chooses to sleep rough. But this can feel like the only option for some.

Our Outreach workers are out early every morning looking for people who are bedded down, so they can offer breakfast, showers, and a safe space to access other support services

We believe everyone has the right to a safe space to call home.

That's why we are working hard to increase the amount of accommodation we manage, to ensure more people have access to affordable housing.

Whilst we are committed to ending homelessness, we know that this is not something we can achieve without help.

We are proud to work with other partner agencies across Suffolk, and are incredibly grateful for the support we receive from individuals, community groups, schools, faith groups and businesses in and around Ipswich.

Every single donation makes a huge difference to someone who is homeless. Whether you give time, money or goods, you are also sharing hope and kindness. Thank you so much.