We're here to help

Our Advice team can support you with the huge range of practical and emotional issues you face if you are currently homeless, or at risk of losing your home.

Advisers are available 7-days a week to guide through the processes of making a homeless application, applying for benefits, registering for health support and improving the skills you need to live independantly.

All of our face to face support is via pre-arranged appointments, but our reception is open from 9am to 5pm every weekday.

We believe in action and in supporting people to take action to help themselves. Action to provide everyday essentials when life becomes too much.

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Tinned food

We help with practical support:

  • Washing & showering facilities
  • A postal address service
  • Essential personal items
  • Emergency food packs

We offer advice and support:

  • Health & welfare advice
  • Housing & beneļ¬t advice
  • Active support for job applications and health provision
Talk through your finances over a cup of coffee
Mindfulness colouring to help reduce anxiety

Beyond practical advice, we also provide:

  • Outreach support
  • A Resilience Programme to improve your skills and confidence
  • Small group support

The Chapman Centre provides a space for our partners to deliver employment & education advice, housing advice, mental health support and general health advice.

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Find out more about the important work undertaken by the Advice Team

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We are always looking at ways to improve our services, and meet the needs of local people.

Please do let us know if there is something else we could provide which would be of help to you and others.