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Hands team

Meet the team

Staff working with ihAg to support people across Ipswich facing homelessness and hardship

Who's who at ihAg

Across its services, ihAg is managed by a team of professionals, always on hand to help support anyone at risk of being homeless.

If you would like to find out more about volunteering or working with ihAg, please visit our Vacancies page.

Senior Managers

Sam Hopley CEO of ihAg

Sam Hopley

Chief Executive Officer

Leads ihAg with responsibilities including strategy, funding, relationships with funders and partners, and promoting ihAg, and advocating for the needs of the homeless at local, regional and national level.

Hayley

Hayley Kendall

Advocacy Services Manager

Manages the Advocacy Team, the advice and other services provided at the Chapman Centre and the outreach service.

Helen Burton headshot

Helen Burton

Housing Services Manager

Manages the Housing Team, tenancies, and all aspects of property mangement for houses owned or leased by ihAg.

Advocacy Team

Ella

Ella

Advocacy Worker

Provides 1:1 advice and advocacy to service users in areas including benefits and housing, and can put them in touch with other agencies who can provide support.

Finter

Finter

Advocacy Worker

Provides 1:1 advice and advocacy to service users in areas including benefits and housing, and can put them in touch with other agencies who can provide support.

Karyn

Karyn

Advocacy Worker

Provides 1:1 advice and advocacy to service users in areas including benefits and housing, and can put them in touch with other agencies who can provide support.

Sabrina

Sabrina

Senior Advocacy Worker

Provides 1:1 advice to service users in areas including benefits and housing.

Nikki

Nikki

Prevention Navigator Specialist

Works with Rough Sleeper Specialists and Outreach to help service users who need support when moving into accommodation or are at risk of eviction

Sean

Sean

Support Co-ordinator, Outreach

Engages with people sleeping on the streets to check on their welfare and encourage them to access help and support.

Miranda

Miranda

Business Support

Provides reception services at the Centre, manages laundry and shower services, and provides admin support

Marie

Marie

Business Support

Provides reception services at the Centre, manages laundry and shower services, and provides admin support

Housing Team

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Ruth

Housing Support Co-ordinator

Supports ihAg tenants while they are with us, and helps them prepare to move to their own independent tenancy.

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Bron

Housing Support Co-ordinator

Supports ihAg tenants while they are with us, and helps them prepare to move to their own independent tenancy.

Mark

Mark

Handyperson

Repairs and maintains ihAg's houses and supervises contractors as necessary.

Terry

Terry

Handyperson

Repairs and maintains ihAg's houses and supervises contractors as necessary.

Lynne

Lynne

Business Support

Manages tenancy agreements, rents, and maintenance work at our houses, plus other admin support.

Central Team

Maureen

Maureen

Finance Officer

Manages ihAg's finances, including grants, contracts and donations.

Volunteer Recruitment

Do you want to make a difference to people whose lives have fallen apart and who don’t know where else to turn? Why not help a homelessness charity by becoming a Volunteer?

Homelessness is still an issue and, with changes to the benefit system and cuts in public spending, we find our services are needed just as much as when we first started working in Ipswich in the 1970s. Volunteering for ihAg is a rewarding vocation and your help would be greatly appreciated in the following areas:

  • Admin Volunteers
  • Support Session Volunteers
  • Group Work Volunteers
  • Board of Trustees

If you can spare a little time, please do get in touch to find out more.

We look forward to hearing from you.