Latest news from ihAg

Keep up to date with the latest news from us here at ihAg.

helping hands

Open Morning Announced

ihAg is actively seeking committed individuals who are prepared to give some time each week to support people affected by homelessness.  We're holding an open morning on 17th July from 10am to 1pm to discuss the volunteering opportunties we have. Please come along to find out more. Together, we can provide hope to people facing adversity.

Money Advice Service

!! Important Service Announcement !!

Our Specialist Debt and Money Management Service is closing on 31st March 2023.

Please read our news statement for full details

Scrabble tiles spelling Trustee

Trustee Recruitment

We are seeking passionate people to join our Trustee Board. If you have time and energy to commit to our mission, please consider applying to be part of our Executive Trustee Board. For details, please take a look at the application pack.

Tinned food

Christmas Donations

ihAg has received an exceptional number of donations again this year, to support local people who are affected by homelessness. Here's what our Chief Executive Officer, Jools Ramsey, had to say " I am so incredibly grateful and humbled by the response of the public to our request for support over the past few weeks. I know the cost-of-living crisis is effecting everyone, but the level of generousity and kindness I have seen has been phenomal. Every item we have received will be given to people affected by homelessness over the coming weeks, and we'll be able to share the food during our winter warm hub sessions with people who are sleeping on the streets. Thank you to everyone who has given. Each donation is a symbol of hope, of kindness and shows that people care."


Monday 19th September 2022

As a mark of respect, ihAg services will be observing the Public Holiday on Monday 19th September 2022.

Our Centre and phone lines will be closed for the day, and will re-open from 9am on Tuesday 20th September 2022


Chapman Centre

From 11th April 2022

To ensure everyone who needs our support can access our buildings, we will be offering all of our face to face appointments from the Chapman Centre from now on.

Our phone numbers will remain the same for the time being.



Man walking alone

Our latest Annual Report has been published!

The report for 2020/21 highlights all of the work that ihAg has achieved, despite this being the first year of the Covid-19 pandemic.

To understand more about our work, the people we support and the ways in which we help them through Adversity to Security, download the report now.



The Chapman Centre in Ipswich home to the outreach workers for ihag homeless charity

The Covid-19 Pandemic has meant our services have been offered very differently over the past 17 months, and feedback from the people we have supported is that they prefer it!

Over the coming weeks, our Housing and Money Advice teams will be moving across to the Chapman Centre, and will be available by phone and  prearranged appointments.

The Chapman Centre staff will continue to offer the Advice hub service via phone and appointments as well.

When we've finalised all the details we'll release another update, and details of when you can expect to see which team. In the meantime, continue to use the current phone numbers to reach us.


Supporters pack

Get in touch to become an ihAg Supporter

ihAg is a registered charity, which relies on donations to fund some of its services. 

If you would like to find out how you can help, please contact us for a Supporters Pack. It gives information about our services, and the work we have achieved over the past 12 months, and has a donations box. 

Whether you hold a "fundraiser" with family or friends, or your team at work, any amount you can donate to us, really does make a difference to someone's life. 

Spare a Thought. Share a Little

Sleeping on the street

What to do if you find evidence of someone sleeping outside

As offices and shops reopen this week, we’re asking all Ipswich employees to take the time to notice anyone who is sleeping in doorways, stairwells or anywhere secluded.

Please report what you've seen to either The Chapman Centre or StreetLink.

The Chapman Centre in Ipswich home to the outreach workers for ihag homeless charity

The Chapman Centre will reopen on Monday 12 April

To help keep everyone safe, the Centre will reopen for pre-booked appointments only. Please call the team at The Chapman Centre to book an appointment. 

For more information, and to donate PPE, please read 

The words roof and safety on a Scrabble board

Last year's annual report is now available

Download the latest annual report from ihAg to learn more about the way our work changes lives.

Thoughtful man on beach

Could you spare the cost of an evening out to help reduce isolation?

We're appealing for help to reduce loneliness. Next time you're getting together with your friend's online, why not donate the cost of an evening out to ihAg, and we'll use the money to distribute mobile phones and boredom packs to those most at risk of isolation.

Handing over keys to a new home

ihAg publish a new factsheet for anyone interested in their accommodation

Find out more about what is involved in applying for a home with ihAg by downloading the factsheet (opens pdf in new window).

A message from Jools Ramsey, CEO of ihAg

Listen now to Jools Ramsey and discover more about the work of ihAg in Ipswich and surrounding area.

Man walking alone

Entering Tier 2

As Suffolk leaves the lockdown restrictions it will enter Tier 2, we know winter can be the most challenging time for people who are struggling financially and...

Thoughtful man on beach

Spare a thought, share a little

This Christmas, ihAg is launching a campaign aimed at raising awareness of the issues facing many people this winter. Financial hardship can happen...