Our Homeless Hub in the centre of Ipswich is open 6 days a week for advice, information and support as well as practical help: showers, laundry, hot food and drinks, and access to health care.
Our services
What we provide
We believe in action and in supporting people to take action to help themselves. Action to provide everyday essentials when life becomes too much.
Outreach
Outreach workers go into the town to connect with those who are rough sleeping, check they are safe and encourage them to access further support.
Housing & benefit support
Skilled advocates can help you register as homeless, apply for benefits, access other support that may be available and refer you to specialist agencies where appropriate.
Health & welfare advice
Our Advocates can refer you to appropriate health care; and on certain days, Health Outreach staff are at the Centre to provide on the spot healthcare.
Hot drinks and food & a warm safe space
The Centre provides hot drinks, and a warm safe space, plus on certain days, breakfasts or cooked lunches.
Laundry and showers
Those who are homeless can access showers, and launder their clothes at the Centre.
Postal address service
Those with no secure postal address can register to use ihAg for their post so they can receive important written communications about benefits, housing, health, etc.
Food & toiletries provision
The Centre can offer emergency food parcels, and basic toiletries, subject to availability
Referral to ihAg's own accommodation
Where appropriate, and subject to availability, Advocates can refer those who are homeless to apply for ihAg's own accommodation.
Life skills
Basic financial and other skills and support for resilience and positive mindsets
Supporting The Chapman Centre
Can you help?
We rely on grants and donations to continue to offer support to those in great need. If you can help us please click on the link below.
Make a Donation
We are incredibly grateful to the many individuals and organisations who continue to support ihAg through their kind and generous donations.
All donations help us create opportunities, provide resources, and make a meaningful difference within our community.
Vacancies and volunteering
Any current vacancies are published on this website.
We are also looking for volunteers to help us deliver our vital service. If you are interested in giving your time, please get in contact.
Working with partner agencies
We work in partnership with professionals to support individuals facing homelessness or at risk of losing their home.
Whether you need advice, referral pathways or guidance on housing responsibilities, our team is here to help you provide the right support.
Learning from you
Feedback is always welcome
We are always looking at ways to improve our services, and meet the needs of local people.
Please do let us know if there is something else we could provide which would be of help to you and others.