IHAG’s Money Advice Service provides a speedy and professional service in a relaxed and non-judgmental way. It can help with benefit and debt problems and our advisers can normally see clients for a first appointment within days rather than weeks.
Who is entitled to receive help?
The clients that we usually see tend to be single, over 16 and either homeless or at risk of homelessness. However, as everyone’s circumstances differ, please contact us if you feel we might be able to help you.
In an emergency you can drop in to see us between 10 – 11 am on Tuesdays and Thursdays – outside these hours Advisers will only see people who have an appointment.
Appointments are made either direct to us at IHAG via phone (from 9 - 4.30 on weekdays) or visit (Tuesdays to Fridays between 12 and 3), or through one of the referring agencies (e.g. the Probation Service, IBC, Support workers)
What help do we provide?Debt Advice
Negotiation/Letter Writing
Court Representation
Dealing with harassment/Bailiffs
Budgeting Advice
Minimising Debt/Maximising Income
Dealing with Priority & Non-Priority Debts
County & Magistrates Court matters
Bankruptcy & IVAs
Social Fund
Community Care Grants
Budgeting Loans/Crisis Loans
Rescheduling of Payments
Social Fund Reviews
Welfare Benefits
Statutory Sick Pay
Incapacity Benefit/DLA
Child Benefit
JSA/Sanctions/Hardship
Income Support
Working Tax Credit
Housing Benefit
Council Tax Benefit
To make an appointment
You can contact us by telephone
between 9.00am & 5.00pm
Monday to Friday
or
Call in at the IHAG Office
between 12.00pm & 3.00pm
Tuesday to Friday
Drop-in sessions
Drop-in Money Advice sessions at the IHAG offices every
Tuesday and Thursday between 10 & 11am
